40 of My Favorite Customer Service Quotes

If you’re not serving the customer, you’d better be serving someone who is. – Karl Albrecht

Your most unhappy customers are your greatest source of learning. – Bill Gates

Profit in business comes from repeat customers, customers that boast about your project or service and that bring friends with them. – Ludacris

Above all, we wish to avoid having a dissatisfied customer. – Leon Leonwood Bean

If you make customers unhappy in the physical world, they might each tell 6 friends.
If you make customers unhappy on the Internet, they can each tell 6,000 friends.

–JEFF BEZOS, President, Amazon.com

There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else. – Sam Walton

Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company. – Tony Hsieh

We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service. – Tony Hsieh

Do what you do so well that they will 
want to see it again and bring their friends. – Walt Disney

Customers don’t expect you to be perfect.
They do expect you to fix things when they go wrong.
–Donald Porter

The way to gain a good reputation, 
is to endeavor to be what you desire to appear.–Socrates

Take care of your customers and employees first, and profits will follow. — Jack C. Taylor

Here is a simple but powerful rule: always give people more than what they expect to get.- 
Nelson Boswell

 

Customer satisfaction is worthless. Customer Loyalty is Priceless. – Jeffrey Gitomer

 

Over promise and over deliver. – Rick Barrera

 

I’ll invest my money in people. – W.K. Kellogg

 

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition. – James Cash Penny

 

You can’t build a reputation on what you are going to do. – Henry Ford

 

The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers. – Paul Orfalea

 

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos

 

Take care of your customers and employees first, and profits will follow. – Jack C. Taylor

 

The customer is always right. – attributed to Marshall Field

 

Only a life lived in the service to others is worth living.
- Albert Einstein

 

When the customer comes first, the customer will last.
- Robert Half

 

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.
 – Doug Warner

The longer you wait, the harder it is to provide outstanding customer service.
– William H. Davidow

I don’t do business with those who don’t make a profit because they can’t give the best service.
- Richard Bach

The goal as a company is to have customer service that is not just the best but legendary.
– Sam Walton

 The customer is never wrong, they might not be right, but they are never wrong. – JT

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.–
Jeff Bezos, CEO Amazon.com

If you don’t genuinely like your customers, chances are they won’t buy.
 – Thomas Watson, former CEO IBM

He profits, most who serves best.
 – Arthur F. Sheldon

Every client you keep, is one less that you need to find. – 
Nigel Sanders

There is place in the world for any business that takes care of its customers – after the sale. – Harvey MacKay

 In this moment you have the power to be the solution! – Ileana Kane

Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.
– Stew Leonard

 The customer is king.
– Anon

Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.
Leon Gorman, CEO L.L.Bean

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