Customer Service Training, Tips, Articles & Videos with Myra Golden

Is it possible? AT&T drops lower in customer satisfaction survey

06/15/2011
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It’s a bit of a surprise. AT&T has dropped below Sprint in consumer ratings, at least according to the American Customer Satisfaction Index, as reported by the Associated Press. I think AT&T needs to call me. Read the full story here.

Posted in AT&T Customer Service, Consumer Feedback
Tags: AT&T Customer Service

I work with companies that are serious about delighting and keeping customers. My blog includes thoughts, articles, videos, and even rants about customer service. Thanks for stopping by. :)

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