Customer Service Training, Tips, Articles & Videos with Myra Golden
Guy Kawasaki on social media and customer service
02/19/2011
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Imagine an angry consumer blasts your brand on Twitter, YouTube and on blogs, and she has so much influence that the Tweets become a trending topic and the YouTube video goes viral.
Are you 100% confident you can handle it?
If not, I have the perfect program for you. Simply click this link to see what it’s all about.
Related articles
How to Manage Your Online Reputation and Why You Must: A lesson from Motrin
Corporate Social Media Crisis: 4 Ways to Fight Back
You have to be in social media to use social media for customer service
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I work with companies that are serious about delighting and keeping customers. My blog includes thoughts, articles, videos, and even rants about customer service. Thanks for stopping by. :)
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