Customer Service Training, Tips, Articles & Videos with Myra Golden

This Month’s Webinar: How to Screen, Interview and Hire Customer Service Representatives

May 31st, 1:00 – 2:30pm ET

Zappos, Apple and General Electric are known for their customer experience. Each of these companies has developed a rigorous screening and interviewing process to ensure they only hire creative, customer focused and wickedly smart people. Attend this web event learn best practices to help you hire the best talent. Read the full course outline for this webinar.

Learn more about our webinars below.

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I work with companies that are serious about delighting and keeping customers. My blog includes thoughts, articles, videos, and even rants about customer service. Thanks for stopping by. :)

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